Thank you lynx! We tried the warm compress because not only does it help to loosen any eye crust, it can help loosen things up in the duct to promote better drainage. Due to the fact that I'm constantly ''messing'' with that eye, he doesn't tolerate it for as long as I'd like him to. I've tried doing this up to 3 times a day for several weeks with no change. My vet had determined that the duct is actually being narrowed because of the bone pressing on it causing fluid to dam up. However he's been making a hooting noise coming from his nose for the last 10 days, do I've gone back to doing the warm compress to see if there's any improvement. This noise he's making is a very scary development. He's done it the very odd time in the past, and only ever in the morning. Now he's worse in the morning, but does it all day long. I just hope that thus doesn't turn out to be one of those stories that I've read on the forum where, everyone is wracking their brains to help the owner help the piggy and in the end you read all the lovely memorial messages. I'm at a loss as to do. I've tried so many things to help him with this chronic condition over the last 1 1/2. Now he's worse than he's ever been. In the past I've only been fighting a continually weepy, crusty eye. His nose wasn't a problem. Thanks for letting me vent. I'm just terrified of loosing him. Thank you so very much for the support. You are all such an incredible group of people!