WARNING: Unsafe hay holder

Melody R

Post   » Sat Apr 24, 2010 11:15 am


I did not see this post earlier when it happened, but I had a horrible experience with one that I couldn't even bring myself to talk about. After months of handfeeding and treating Gilligan for chronic UTI (several years ago), I mentioned here that he had passed.

What I could not bring myself to say was that I had found him hanging by his neck from this very hay manger. Since he was in a smaller hospital cage, and I didn't want him soiling his hay, I had used the manger for his hay. All was fine for months.

But then -- Apparently he tried to pick out some hay from the side (near the bottom V of the manger) -- his head/jaw got wedged in the V, and I found him dead, still stuck there, hanging by the neck.

I should have mentioned it at the time but I thought it was just a freak accident and honestly I was too traumatized to speak about it. This is killing me even now. You know, when you do everything you can to help, and end up doing the one thing that ends up fatal.

But, do get rid of these if you have them! I will never get that picture of him out of my mind. I still feel so guilty.

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Lynx
RESIST

Post   » Sat Apr 24, 2010 4:05 pm


I am so sorry, Melody R. This must have been so terribly painful for you. I am glad you added your own warning to this thread though.

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Catie Cavy
Supporter 2011-2017

Post   » Sat Apr 24, 2010 7:15 pm


I'm so sorry for your loss. You gave Gilligan a good life and had no way of knowing. We expect products to be safe. If there were a Consumer Product Safety Commission for guinea pigs, these hay racks would surely have been recalled long ago, but sadly there is not.

Thank you for posting. I'm sure it will help many others. I sent an email to the manufacturer of these hay racks linking back to this thread but I do not expect much in the way of a response.

Ware MFG INC

Post   » Mon Apr 26, 2010 2:32 pm


Hello,
A e-mail was sent to our web, and just for clarification, the hay feeder referenced in this following blogs are not Ware's Hay feeders. I believe it is Super Pets, as stated in the beginning of this blog. Here are a few pictures of Ware's Hay feeder Image Image

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WindeSpirit
Sewing for a Cause

Post   » Mon Apr 26, 2010 2:53 pm


Ware MFG, your web site does not allow us to link to pictures and html is not a format for forums. I'll help you.

Image
Shanesstack.com

And just to clarify, it may not be specific brands, it is all these types regardless of who makes them. Heads and legs can get stuck.

Ware MFG, again the hay roller, another big no! It can break legs!
There is only one that I'd even consider safe that you make and that is the solid sides hay rack.

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Charzard03

Post   » Mon Apr 26, 2010 3:47 pm


Windespirit, are these the solid sides ones that you were talking about? Image I posted on your other thread a while back about having found one with a cover and side things to stop piggies getting stuck but I didnt remember the brand. Is this type safe? I have changed the kitchen area since then so that one side of the rack is against the wall and the other is blocked by the foodbowl so the pigs cant get to the sides of it. (plus the sides of this one have bars across so I dont think they can get anything stuck like with those super pet open sided and topped ones) Do you know if this one is safe? even with the bars and safety clips inplace?Image I dont really want to be using it if its not safe, but aswell as stoping the hay getting soiled its keeping the feeding tray in its place meaning that it doesnt tip up when the pigs step on it. So its proving pretty usefull being there. I thought about maybe modifying it with some perspex down the sides where the bigger gap is and along the top, so they can only get the hay out of the front of it.
But I did however find this on the zooplus website http://www.zooplus.co.uk/shop/rodents/cages/rabbit_hutches/accessories/93108 it looks like a pretty safe hay rack to me, plus its screw on which is pretty helpful considering that my piggies house is made out of wood :3 Im thinking of getting this one, I get a debit card next month when I turn 16 so i'll be able to order stuff online with my parents permission, so maybe this can replace that one.

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Catie Cavy
Supporter 2011-2017

Post   » Mon Apr 26, 2010 8:34 pm


It seems no good deed goes unpunished. Now I’m being threatened with legal action for sending a manufacturer an email notifying them that guinea pigs had died after being stuck in these hay feeders. I may have sent my email to the wrong manufacturer, but I never mentioned any names anywhere.

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AldenM1
Supporter in '16

Post   » Mon Apr 26, 2010 9:02 pm


How on earth can they sue you then?

jedifreac

Post   » Mon Apr 26, 2010 9:39 pm


They're just trying to scare you. I mean, their product injures animals and they're threatening YOU for informing people?

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Lynx
RESIST

Post   » Mon Apr 26, 2010 10:38 pm


That is nuts, Catie Cavy. I would just ignore them.

Suisan

Post   » Mon Apr 26, 2010 10:40 pm


They can't sue you for communicating with them about a product you felt was dangerous. All they need to do is communicate back with you.

Just ignore them.

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WindeSpirit
Sewing for a Cause

Post   » Mon Apr 26, 2010 11:29 pm


They're barking up the wrong tree and trying to scare you Catie Cavy, they have nothing viable and even if they tried, even their own lawyers could see they'd be setting themselves up. I think it's more out of injured pride if you ask me. You notified them with concern, end of story. It was foolish on their part for creating an account here and sticking foot in on Ware's part. They put their own name in the mix and only themselves to blame. Actually, I'd say you did pretty darn good Catie Cavy! I hear Internet harassment isn't much of a laughing matter either, just saying.

Charzard03, no those are not the solid sides I mentioned earlier. Actually for a guinea pig, the solid ones would be pointless anyhow, guinea pigs are not tall enough to reach in them.
As far as you asking about what you are using there (or linked to), I think you already know I'd toss them in a heartbeat. Perhaps if you made a solid top and sides it would be safer, some others have done that and removed doubt of them getting on top and injuring legs. Would just need a bit of left over coroplast.

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lissie

Post   » Tue Apr 27, 2010 12:58 am


I wonder if there's a way to get these manufacturers to recall their unsafe products.

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Catie Cavy
Supporter 2011-2017

Post   » Tue Apr 27, 2010 9:57 am


Thanks guys. I needed some reassurance. The emails from the company have been a little bizarre. I basically emailed them saying did they know that several guinea pigs had died after being stuck in one of their hay feeders. They responded that they did not manufacture the hay feeder in question. I basically said okay, fine, but they kept emailing me saying no, not fine: You said our product kills guinea pigs and now your email is being referred to our legal counsel for further action.

I don’t know why I even expected the manufacturer to respond positively in the first place. Like they were going to say, “Thanks for letting us know. We had no idea. We’ll stop manufacturing the item immediately and will change the design.” If capitalism doesn’t even care about people (I’m thinking of the 29 miners recently killed -- will Massey’s attorneys be contacting me now?), why did I expect it to care about guinea pigs.

I had also emailed the Consumer Product Safety Commission yesterday to see if they had any jurisdiction but they said they don’t handle pet safety issues. They suggested contacting either the Humane Society or the American Society for the Prevention of Cruelty to Animals. I’m not sure if anyone wants to do this. I obviously don’t have enough information about the product(s) involved to do this myself.

Suisan

Post   » Tue Apr 27, 2010 10:07 am


There is no "The Humane Society". There's the HSUS, but that's an entirely different kettle of fish -- they're hardly a humane society, but more of a lobbying society. And the ASPCA operates only in New York with little to no distribution of funds or resources anywhere else.

But people assume that there's one overarching "humane society" in America which supports all the local ones. That's because ASPCA takes a national position on various legal issues and bills before Congress. However, no where on their website will you find how they support other animal welfare organizations, even in the state of New York.

All that being said, if you want to get a product recalled, the best way to do it is to create pressure on the manufacturer so that they stop producing it on their own. It's going to have to be a grassroots effort.

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Lynx
RESIST

Post   » Tue Apr 27, 2010 10:09 am


They may be foreign and misunderstand things. Or belong to some group that thinks threats of suing solve all.

How many people here have had personal experience with their pig dying due to the poor design of one of these?

I would be happy to make up a warning page if we can gather the pertinent info and first hand accounts of deaths.

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Charzard03

Post   » Tue Apr 27, 2010 1:52 pm


Wow thats crazy Catie Cavie! They're threatening legal action for what was pretty much, was a reveiw of their product?

and Windespirit, with my cage being wooden and laminate, I dont have any coroplast, plus its so hard to find down here. I dont think the racks are worth the worry so i've removed it now. Do you think it'd be worth getting this one http://www.zooplus.co.uk/shop/rodents/cages/rabbit_hutches/accessories/93108 providing I made a lid for it? does that one look safe for piggies?

2piggies77

Post   » Sun Sep 04, 2016 2:53 am


please be wary of this type of manger. I heard one of my pigs squeel so loudly that the cats and I both ran to the cage. Turns out she had pulled it down got her fur stuck and had a huge long tuft pulled out.

She is OK but don't take a chance and use this manger.[/img]

WICharlie

Post   » Mon Sep 05, 2016 10:06 am


I have always been leery of hay racks from the start which is why I always put hay in an open kitty litter pan lined with wood stove pellets. No matter what you do there is always going to be a bit of a mess with hay (always some pulled onto the fleece a bit) but it's part of pig ownership. And they LIKE plowing through it and sitting in it.

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