The 20 or so Perth people stuck in Sydney overnight are very put out by qantas at the moment. We found out that the flight we missed left over 30 minutes after we were told they wouldn't wait. One girl Im with is travelling to her grandmothers funeral, but even she was just bluntly told that nothing could be done. We are also VERY interested to know about how they booked us all onto a seemingly sold out flight tomorrow. And they won't even pay for our medicinal alcohol at the airport hotel!
Can you call the actual place where they are being held? Not just the company, I mean. The office/building with the actual folks who are doing the work of caring for the animals. Then you can be sure the directions are given properly.
Did you designate an emergency contact person on your carrier? Someone they can call to come get the pigs or to tell them what to do?
I'm about to leave for the airport now, we were told to arrive 3 hours early. I've had about 6 hours sleep during the last 72 hours so I'm about to crash. It's a 14 hour flight to LA, then I'll try to figure out where to go from there.
- Supporter in '13
More bad news - there are mechanical problems on my plane for the Sydney->LA flight, takeoff has been delayed for 3 hours. This means I may well miss my connection in LA, which I'm still only waitlisted on. I just want to cry, I'm so frustrated that there is nothing I can do but wait.