KM's Hayloft

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mmeadow
Supporter 2004-2018

Post   » Thu May 24, 2018 11:03 am


lisam, maybe they got their act together. Let's hope it stays at way. After that mysterious period of radio silence, I did get my pellets. Not good that they did not respond to reasonable customer inquiries. Linda built the business with a combination of outstanding products and beyond outstanding customer service.

As some of you know, I was driving from Boston to Portland OR a few years ago, and spent a lovely afternoon visiting with Linda and her husband. They are such nice people, and I got a tour of the barns where they stored the hay and pellets. Their home and the surrounding area are very beautiful.

bpatters
And got the T-shirt

Post   » Thu May 24, 2018 12:29 pm


It could be that they switched the website to another host. That often happens when one company is bought out, and it usually results in a period of radio silence while they're tweaking all the settings.

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Lynx
RESIST

Post   » Thu May 24, 2018 5:21 pm


Going to a different host is definitely a possibility. When Linda first decided to sell hay, years ago, I helped with a simple order form - then we switched to some free business software and later different free business software (oscommerce to zencart). Then she went with a company and paid software. I had a chance to meet Linda and her husband many years ago. She is indeed a wonderful person.

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Catie Cavy
Supporter 2011-2018

Post   » Thu May 24, 2018 8:03 pm


They were not responding to messages on Facebook either so I don't think the problem was a new website.

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GrannyJu1
Supporter in 2018

Post   » Fri May 25, 2018 9:43 am


She (Linda) had such wonderful things to say about Dan (?) and his wife, I had hoped nothing much would change. She said Dan had worked for her for a long time.

I still can't believe how poor a quality the last batch of "3rd cut timothy" was. I really worry about eye pokes when I can't pull out a handful without sticking myself!

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Lynx
RESIST

Post   » Fri May 25, 2018 11:25 pm


I know Linda spent quite a bit of time tracking down the best hay she could find. I do think running a business is hard and there can be more to it than one realizes.

JX4

Post   » Sat May 26, 2018 9:38 am


I ordered and received 2nd cut Timothy hay in a timely manner, after they sent me an email saying they had some in stock.

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RavenShade
Thanks for the Memories

Post   » Fri Jun 01, 2018 2:16 pm


I have not received any recent emails from them, but I also ordered quite a lot of hay in November, so maybe it was to older customers?

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Waddles
Party Poop-er

Post   » Tue Jun 05, 2018 9:21 pm


Looks like they are still having software issues.
I didn't get the email about second cut being available. However, I did receive an email over the past week asking for a "review of my recent purchase of 3rd cut hay." Except I have not purchased hay recently; my last order of 3rd cut was last November.

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RavenShade
Thanks for the Memories

Post   » Wed Jun 06, 2018 12:41 pm


Hopefully they work it out soon. If they are using a third party contact service (like ConstantContact) then it could be beyond their control.

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sef1268

Post   » Sun Jun 10, 2018 7:43 pm


Recently noticed that KMS is selling the timothy pellets on Amazon.com.

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Lynx
RESIST

Post   » Sun Jun 10, 2018 10:34 pm


Wow! That is interesting!

Bookfan
For the Love of Pigs

Post   » Thu Jun 28, 2018 8:47 am


So where else can you find good quality 3rd cut timothy? Nothing I've bought at stores comes close in quality.

piggylover49

Post   » Thu Jun 28, 2018 9:39 am


I don’t currently have guinea pigs, so I’ve never used this, but I’ve been hearing good things about Small Pet Select...

https://www.amazon.com/gp/aw/d/B016ZL6AO2/ref=mp_s_a_1_3?ie= ... L&ref=plSrch

Bookfan
For the Love of Pigs

Post   » Thu Jun 28, 2018 9:49 am


I can't find quality hay in the stores. Where else do you guys buy it?

bpatters
And got the T-shirt

Post   » Thu Jun 28, 2018 10:06 am


I buy Small Pet Select, second cut.

Bookfan
For the Love of Pigs

Post   » Thu Jun 28, 2018 10:09 am


Sorry about the double post & thanks for the suggestions. I'm going to order some right now

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WindeSpirit
Sewing for a Cause

Post   » Fri Jun 29, 2018 6:40 am


bpatters, have you hade problems with mites ordering from them?

bpatters
And got the T-shirt

Post   » Fri Jun 29, 2018 10:33 am


No.

Mites are everywhere -- on you, on me, on dogs, cats, guinea pigs, and all living things. I've never worried about the pigs getting them from anywhere else.

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